Resources & Support

Access comprehensive support and resources quickly online.

Sam’s Club Merchant Services and First Data offer you the support and resources you need. You can visit our online support tools if you already use our products, or leverage our online resources for small businesses if you want help making decisions about our products.


Online Support Tools
BusinessTrack.com—a web portal that provides key information, including an immediate view of recent transactions, so you can manage your transaction processing records in less time.

MerchantInsider.com—Merchant InsiderSMmembership is complimentary with your payment processing service. Use Merchant Insider to stay up to date on security, training and saving money. Plus, get great prices on supplies.

Small Business Resources
Find out more about First Data and their small business resources on Facebook: http://www.facebook.com/FirstData. You’ll benefit from information about:

  • Reducing payment processing costs
  • PCI/DSS Compliance and what it means for your business
  • Fraud prevention
  • How to choose a terminal

*Rates are valid for Sam’s Club members only. $19 rate applies to processing up to $800 in monthly volume in MasterCard, Visa and Discover transactions. American Express transactions priced separately. Higher flat rate pricing available for businesses processing at a higher volume. Rates and eligibility are subject to change without notice. All merchants are required to complete a merchant application and are subject to underwriting and approval. Additional fees may apply. All rates and fees are subject to change in accordance with the terms of the Merchant Agreement. Processing services provided solely by First Data.

**Rates are valid for Sam’s Club members only. Rate and authorization fee applies to retail card-present transactions with an average ticket up to $350. American Express transactions priced separately. Some business types are subject to different rates. Rates listed are for qualified transactions only. Rates and eligibility are subject to change without notice. All merchants are required to complete a merchant application and are subject to underwriting and approval. Additional fees may apply. All rates and fees are subject to change in accordance with the terms of the Merchant Agreement. Processing services provided solely by First Data.

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Sam's Club Merchant Payment Processing is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA.