Resources & Support

Access comprehensive support and resources quickly online.

Sam’s Club Merchant Services and First Data offer you the support and resources you need. You can visit our online support tools if you already use our products, or leverage our online resources for small businesses if you want help making decisions about our products.

Online Support Tools
BusinessTrack.com—a web portal that provides key information, including an immediate view of recent transactions, so you can manage your transaction processing records in less time.

MerchantInsider.com—Merchant InsiderSMmembership is complimentary with your payment processing service. Use Merchant Insider to stay up to date on security, training and saving money. Plus, get great prices on supplies.

Small Business Resources
Find out more about First Data and their small business resources on Facebook: http://www.facebook.com/FirstData. You’ll benefit from information about:

  • Reducing payment processing costs
  • PCI/DSS Compliance and what it means for your business
  • Fraud prevention
  • How to choose a terminal

*Certain restrictions and exclusions apply. Merchant account is subject to credit approval. Offer subject to change without notice. Requires merchant acceptance of applicable terms and conditions. For program details, speak to a representative. New merchant account required. The free Plus Membership offer is solely provided by First Data and is not the responsibility of Sam's Club, and is not applicable with POGO> merchant accounts.

**Rate applies to retail card-present transactions with an average ticket up to $350. Some types of businesses are subject to different rates.

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Sam's Club Merchant Payment Processing is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA.